Effective Date: August 2, 2026
Welcome to Dochitech Digital Academy (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit academy.dochitech.co.ke, register for our courses, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or enroll in our programs:
Personal Information
- Full Name
- Email Address
- Phone Number
- Country or Location
- Course Registration Information
- Payment Information (processed securely through third-party payment providers)
- Any information you voluntarily provide through contact forms or email.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referral Source
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process course registrations.
- Create and manage your student account.
- Deliver learning materials and course updates.
- Respond to inquiries and support requests.
- Improve our courses and website experience.
- Send important announcements about your enrollment.
- Share newsletters and promotional content (only if you have opted in).
- Monitor website performance and security.
3. Payment Information
We do not store your complete payment card details.
Payments are securely processed through trusted third-party payment providers, including mobile money and online payment gateways, which maintain their own privacy and security standards.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Understand website usage.
- Improve website performance.
- Analyze visitor behavior.
- Provide a personalized experience.
You may disable cookies through your browser settings, although some website features may not function properly.
5. Analytics
We may use analytics tools such as:
- Google Analytics
- Google Search Console
- Meta Pixel (Facebook)
- Other website performance tools
These services help us understand visitor behavior and improve our website and training programs.
6. Email Communications
If you register for one of our courses or subscribe to our newsletter, we may send you:
- Course updates
- Enrollment confirmations
- Learning resources
- Upcoming training opportunities
- Academy news
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
7. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only when necessary to:
- Process payments
- Deliver online learning services
- Comply with legal obligations
- Protect our rights and prevent fraud
8. Data Security
We take reasonable technical and organizational measures to safeguard your information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Student Accounts
If you create a student account, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without authorization.
10. Third-Party Links
Our website may contain links to third-party websites, tools, or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our courses are intended for individuals aged 18 years and above. If you are under 18, you should use our services with the consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
12. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Object to certain processing activities.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us using the details below.
13. Data Retention
We retain your information only for as long as necessary to:
- Provide our educational services.
- Meet legal and regulatory requirements.
- Resolve disputes.
- Maintain academic records.
- Improve our services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or industry best practices.
Any updates will be published on this page together with the revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Dochitech Digital Academy
Website: academy.dochitech.co.ke
Email: [email protected]
Phone: 0705320522
Location: Nairobi, Kenya
Your Privacy Matters
At Dochitech Digital Academy, we are committed to maintaining your trust by handling your personal information responsibly, transparently, and securely. Our goal is to provide a safe and professional learning environment where you can confidently develop practical digital skills and advance your career.